Returns & Exchanges
At Afnan Perfumes, we strive for your complete satisfaction with our luxury fragrances. If you are not entirely pleased with your purchase, you may return unopened and unused items within 14 days of delivery for a full refund or exchange.
Verify Eligibility
Ensure the perfume bottle remains sealed in its original cellophane packaging and has not been sprayed to qualify for a return.
Contact Support
Email our customer care team with your order number and reason for return to receive a Return Authorization and the correct warehouse address.
Secure Packaging
Carefully pack the fragrance in its original box and use protective cushioning to prevent breakage during transit, as glass bottles are fragile.
Inspection and Refund
Once our quality control team verifies the item's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing